Legal

Privacy Policy

Faith Home ("we", "us", "our") respects your privacy and is committed to protecting the personal data you share with us. This policy explains what we collect, how we use it, and your rights. By using faithhome.sa, you agree to the practices described below.

Information We Collect

Information you provide: name, email address, phone number, shipping and billing address, and order details when you make a purchase or sign up for back-in-stock alerts.
Payment information: processed securely through our payment provider. We do not store your full card details on our servers.
Automatically collected: device, browser, IP address, and browsing activity through cookies and similar technologies to improve your experience.

How We Use Your Information

To process and deliver your orders.
To notify you when an out-of-stock product becomes available (if you request it).
To respond to your enquiries and provide customer support.
To send updates, offers, and marketing — only if you have opted in.
To improve our website, products, and services.

Sharing Your Information

We do not sell your personal data. We may share it only with:

Shipping and logistics partners to deliver your order.
Payment processors to handle transactions securely.
Service providers (e.g. our e-commerce platform, Zid) who help operate our store.
Authorities when required by law.

Cookies

We use cookies to keep your cart, remember preferences, and analyse site traffic. You can disable cookies in your browser settings, though some features may not work properly.

Data Security

We apply appropriate technical and organisational measures to protect your data against unauthorised access, loss, or misuse.

Your Rights

You have the right to access, correct, or request deletion of your personal data, and to withdraw consent to marketing at any time. To exercise these rights, contact us using the details below.

Data Retention

We keep your data only as long as needed to fulfil orders, meet legal obligations, and resolve disputes.

Changes to This Policy

We may update this policy from time to time. The latest version will always be available on this page.

Contact Us

For any privacy-related questions or requests, contact us at:
Email: [email protected]
Store: Faith Home — faithhome.sa